At Herba Dream, we aim to blend the convenience of online shopping with the holistic approach of our wellness products. Below you’ll find everything you need to know about our payment methods and delivery services, ensuring a smooth and secure experience from our door to yours.
Payment Options
Cash on Delivery (COD):
- Embrace the simplicity of paying for your order in cash at the moment it arrives at your doorstep. This service is designed for those who prefer a tangible transaction.
- Please have the exact amount ready, as our couriers may not carry change.
Card Payments (Coming Soon):
- We are excited to announce that we will be integrating card payments into our platform shortly, offering you an additional layer of convenience and security.
Delivery Services
Standard Delivery:
- We offer standard delivery across the UK, ensuring your order arrives within 3-5 working days, right to your door.
- All orders are subject to a flat shipping fee of £8.
Express Delivery (Launching Soon):
- For those urgent wellness needs, our express delivery service will soon be available to bring your orders to you even faster.
How We Deliver
- Confirmation: Upon placing your order, you will receive an email confirmation with your order details and a unique ID.
- Dispatch: Your items are carefully prepared and sent off from our location at 26 Woodside Road, London. We’ll notify you once your order is en route.
- Receiving Your Order: Our trusted delivery partner will handle your parcel with care all the way to your doorstep. For COD orders, please ensure you have your payment ready. A signature will be required upon delivery.
Additional Information
- It’s important to provide a delivery address where someone will be available to receive the order. Should you miss the delivery, the courier will leave instructions for rescheduling or pickup.
- Should there be any delays, rest assured, we will keep you informed every step of the way.
We’re Here to Help
Got questions? Our customer support team is on standby to assist you with any inquiries regarding your order, payment options, or our delivery service. Contact us at office [@] herba-dream.com or call +44 7465 786652, Monday to Friday, from 09:00 to 17:00.